Appointments

Configure Appointment Details

We operate from 2 sites

  • MSK CATS Derby, Pear Tree Street DE23 8PL
  • MSK CATS Lister House at Coleman Street, Derby DE24 8NH

Please check your appointment letter to make sure you know which branch you need to attend. 

For directions click on the arrow below which will show the location on Google maps - MSK is the Pear Tree Site, and Coleman Street Health Centre is the

NB IF YOU ARE ATTENDING THE PEAR TREE SITE THIS IS NOT ACCESSED VIA THE MAIN LISTER HOUSE SURGERY. WE ARE ON PEAR TREE STREET, NOT ST THOMAS ROAD.

Your first appointment

Your first appointment is an assessment appointment.

A highly skilled physiotherapist will be present during this appointment, with access to an experienced GP with a special interest in Musculoskeletal problems.  They will assess your condition and aim to start treatment straight away.

If you are offered an appointment in our service, your first appointment with us will be a consultation where we may examine you, and will aim to start treating your condition.

An examination may involve close inspection of the problem area, and any related areas. This may require you to remove your outer clothing items ie:

  • For arm/shoulder problems we may assess the upper back and neck areas.
  • For knee problems we may assess feet and/or hip and back areas.

PLEASE ATTEND YOUR APPOINTMENTS WEARING APPROPRIATE UNDERCLOTHING AND/OR BRING SHORTS WITH YOU TO THE APPOINTMENT.

We may also offer you an injection at your first or follow-up appointment, if this is appropriate as part of your treatment.

What will happen after my appointment?

Where required we will offer you a follow up appointment and/or provide you with a self-help plan and some exercise for you to do independently.  Alternatively, we may refer you on to another service.

Interpreters

If you require a face to face interpreter for your appointment, please contact us on 01332 274610.

Confirmation of your appointment

Once your appointment has been booked you will most likely receive confirmation over text message, including a link to your appointment letter. The link to your appointment will last up to 28 days only, please ensure you make note of your appointment when you get the confirmation.

We also send letters via post, id you'd prefer to receive your confirmation via this method please contact the reception team.

If you're unsure when your appointment with us is, you can contact us on 01332 274610.

Cancel an Appointment

It is important that you inform us if you are unable to attend your appointment, this will allow that appointment to be offered to another patient.

You can complete our appointment cancellation notification request form.